Service, advice and support

Uncomplicated, fast and competent assistance

Whether it’s troubleshooting faults or technical embroidery problems – our specialists are happy to help at our headquarters and at our global service locations.

Thanks to remote diagnostics, faults can be efficiently identified and quickly remedied by technicians on site or by the customer’s own maintenance staff.

If necessary, spare parts can be delivered quickly and easily. The long-term availability of the spare parts is ensured thanks to our own production.